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    • WHATSAPP

    Leverage WhatsApp to Reach Customers With Personalized Communication

    Reach users on the world’s most widely used messaging app with personalized messaging and in-the-moment notifications.

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    Cross-Channel Messaging
    OFFICIAL WHATSAPP BUSINESS API PROVIDER

    Drive Omnichannel Engagement Seamlessly With WhatsApp Business API from CleverTap

    CleverTap is now an official WhatsApp Business API provider, giving you the competitive advantage to create audience segments,
    build and test campaigns, and track the impact of WhatsApp campaigns, all from a single platform.

    No third-party
    dependence
    No-code
    integration
    Quick and
    easy onboarding
    Cost
    Savings
    ENHANCE CUSTOMER EXPERIENCE

    Build Stronger Customer Relationships Through Conversations

    Be Where Your Customers Are
    Be Where Your
    Customers Are

    Increase your reach with WhatsApp — one of the most popular messaging apps with 2 billion users worldwide.

    Engage With Conversations
    Engage With
    Conversations

    Use our WhatsApp marketing software to live chat with users and quickly resolve customer queries.

    Converse in More Than 68 Languages
    Converse in More Than
    68 Languages

    Our WhatsApp marketing software lets you send notifications in your customers’ preferred language, including: Arabic, Hindi, Indonesian, Portuguese, Spanish, and many more.

    WHATSAPP CAMPAIGNS

    Engage Meaningfully with WhatsApp

    Delight users with individualized messages and instant replies on the world’s most popular messaging app.

    Email
    Advanced Personalization
    Deliver relevant and contextual messages based on past behavior, preferences, profile information, and real-time user actions.
    Analytics
    Identify trends and track user behavior to fully understand what customers do in your app, then engage for real impact.
    Omnichannel Engagement
    Integrate WhatsApp with other channels on CleverTap to deliver a unified customer experience from a single dashboard.
    Auto Responders
    Reduce response time by automating replies to commonly asked questions.
    COMPLETE SOLUTION

    Everything You Need to Win at WhatsApp Marketing

    Engage
    Engage
    Create automated and manually triggered campaigns to send promotional WhatsApp messages.
    Respond
    Respond
    Engage in two-way communication with customers to quickly resolve issues and respond to queries.
    Analyze
    Analyze
    View real-time, actionable campaign analytics, including sent, read, and replied to metrics.

    Why WhatsApp with CleverTap?

    Be Where Your Customers Are
    Official WhatsApp Business API Provider

    Get access to WhatsApp Business Account directly from the CleverTap dashboard and quickly get started with a 5 min onboarding.

    Be Where Your Customers Are
    Orchestration

    Automate and trigger campaigns at the right moment, based on past as well as real-time user actions.

    Be Where Your Customers Are
    Rich Media Support

    Create high-impact messages with interactive and rich media attachments like images, GIFs, and videos.

    Be Where Your Customers Are
    Interactive Templates

    Build engaging templates with quick reply and call-to-action buttons.

    Be Where Your Customers Are
    Easy Migration

    Keep your WhatsApp business account intact along with your quality rating, account status, and approved templates for an easy move.

    Be Where Your Customers Are
    Segmentation & Deep Analytics

    Take advantage of AI/ML-powered segmentation capabilities along with actionable customer insights in CleverTap, to deliver the right message at the right time.

    Be Where Your Customers Are
    Personalization

    Send relevant & targeted messages powered by personalization and segmented by user behavior.

    Be Where Your Customers Are
    Omnichannel

    Engage users across multiple channels in sync with each other to deliver consistent customer experiences.

    USE CASES

    WhatsApp in Action

    Discover how WhatsApp can increase conversions and elevate engagement for your brand.
    Ecommerce
    Ed-Tech
    Fintech
    Subscription
    Using CleverTap's solution, Betterhalf boosts their push notification render rate to 85%

    45%

    UPLIFT IN
    APP OPENS

    25%

    INCREASE IN
    PURCHASES

    Switching to CleverTap’s WhatsApp Business API has had a tremendous impact on our customer engagement efforts. We targeted users who were less likely to engage through push notifications and email campaigns and saw a 45% uplift in app opens and a 25% increase in purchases on the app.

    CleverTap makes creating WhatsApp campaigns a breeze, as it is secure and easy to handle customer data, segment campaign audiences based on complete customer data, flexibility to set up content, and trigger notifications based on user actions. We are also able to track the performance of our campaigns across multiple channels on the same dashboard helping us optimize campaigns and deliver a superior customer experience by limiting the campaigns sent to a customer and preventing spam.”

    Rasis Maulana Setiawan, Digital & CRM Martech Senior Manager
    Secure & Scalable

    Trusted by today’s biggest mobile apps

    5

     Billion

    24

      Billion

    4

      Billion
    UNINSTALL TRACKING

    Unlock your brand’s unrealized growth potential with hyper-personalization

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